Terms & Conditions

About Fine Food Distributors

Fine Food Distributors is operated by Australian Food Wholesalers Pty Limited ("Fine Food Distributors", "FFD", "us", "our" or "we"), 5 Merideth Street, NEWTON SA 5074, ABN 27 165 236 215, Licence No. 51407255.

Acceptance of Terms & Conditions

By accessing and using our website or by placing an order through our website, you agree that you will be subject to and will comply with these terms and conditions (including our Privacy Policy and Liquor Sales Policy). We reserve the right to amend these terms and conditions at anytime without notice.

Your Order

All prices for products include GST where applicable.

If a product that you have ordered is not available we will provide you with a refund within 3-5 business days.

We reserve the right to accept or reject part or all of your order for any reason, including if the requested product is not available, if there is an error in the price or the product description posted on the Website or any other error or breach of our terms and conditions.

You may not change or cancel your order once placed. If you need help with your order please contact us via our contact form.

We may contact you by telephone or email to confirm your payment or order details and to request that you provide valid identification. If we are unable to confirm these details, we may cancel your order without notification.

Responsible Service of Alcohol

Responsible service of alcohol is a serious matter. To order liquor from FFD you must be 18 years of age or over. We reserve the right to refuse delivery if you or the recipient are unable to produce a valid form of identification. Please see our Liquor Sales Policy. By placing an order (that includes liquor) with us you:

a. confirm that you are at least 18 years of age;

b. acknowledge that it is against the law to sell or supply alcohol to, or obtain alcohol on behalf of, a person under the age of 18 years;

c. acknowledge that you are not obtaining alcohol on behalf of a person under the age of 18 years.

d. acknowledge that your have read and agree to our Liquor Sales Policy.

Payment Methods

Non Account Holders
At the time of placing your order you must pay the full amount owed using a credit card, either Visa or Mastercard.

Account Holders
Orders can be placed in accordance with the terms of your account agreement.

Delivery Information

Please read our Delivery Information in conjunction with these terms and conditions.

Privacy Policy

Please read our Privacy Policy in conjunction with these terms and conditions.

Liquor Sales Policy

Please read our Liquor Sales Policy in conjunction with these terms and conditions.

General Terms

You must ensure that your login email and password used to access the website and the details of your account are kept secure.

You must notify us immediately if you become aware that there has been unauthorised use of your account.

You must advise us of any changes to your account information.

You acknowledge that you are responsible and liable for any person that uses your account to order products through the website.